
Is the freight forwarder responsible for international express customs clearance
2019-05-21
More and more foreign trade people come here. They almost know nothing about international express delivery. Sometimes many problems turn me dizzy. When it comes to customs clearance, many foreign trade people think it is the responsibility of the freight forwarder. In fact, it is not. Lao Niao should know that we are only responsible for transportation. We will try our best to deal with the problems in transportation, but the problem of customs clearance can not be summarized to us.
The value-added service of express has caused the biggest misunderstanding of foreign traders about customs clearance:
The four major express (DHL, UPS, FedEx, TNT) plus EMS, Aramex and other special channels belong to the traditional express industry. Door-to-door service. The express company will make unified customs declaration for all these goods. When they arrive in the destination country, the express company will make unified customs clearance for all goods, That is to say, the express company will help you clear your goods first. However, in this process, if customs clearance is not possible due to the problems of your goods, sensitive goods and inconsistent product names, DHL or UPS will prompt the recipient to contact local DHL or UPS (many foreign trade people are frightened when they see such prompts on the official website. In fact, it is only a small problem, Send an email to the customer and ask him to contact the local DHL or UPS (OK).
Many foreign trade people, especially novices, may start with a small express. When they go out with DHL, they find that there is nothing. Customs clearance reaches customers smoothly, so they begin to form the idea that "Freight Forwarders can solve customs clearance". Slowly, this idea is deeply rooted. Even if they correct this mistake later, Or will often habitually think that it is the responsibility of the freight forwarder.
There is also a kind of foreign trade person who clearly knows that the customer is responsible for the customs clearance at the destination, but after a problem occurs, he firmly believes that it is the responsibility of the freight forwarder, because express delivery is door-to-door, and any problem in the middle needs you to be responsible.
In fact, the customs clearance of goods is very simple (for ordinary goods companies), what are the factors affecting customs clearance? Different countries have different and the most common influencing factors: goods value, invoice, product name, whether electrified, sensitive goods, dangerous goods, etc.
The value of goods is the most frequently operated by foreign trade people. In order to save customs duties for customers, it is normal to write the declaration low, but don't write it too low. If the goods are detained because of the low declaration problem, have you considered this problem?
This is not the same as the actual product name in the invoice.
Battery goods will be strictly investigated for a few days every year because of this problem, or the channel will suspend receiving live products. Some people deliberately hide the battery in the goods. When the non electric product is found, they wait to be returned by the fastener.
There are too many sensitive goods in the market. Generally, for sensitive goods, freight forwarders will have the company's sensitive channels to run these goods. Basically, it is safer to take the sensitive channels, and the goods can also reach customers smoothly.
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